TM4 headphones not working + cue sound coming through master


  • Regular Member
  • Computer: macOS 10.12
  • Reloop Product: Terminal Mix 4
  • Software: Traktor Pro
  • Software Version: 10.9
14 July 2017, 15:53
Hi everyone,

I have been having some trouble with the audio from my terminal mix 4 (TM4) controller with traktor.

In audio settings, the device is set to TM4, I have the master output set to BACK left & right and the monitor output set to FRONT left & right.

The problem is that the headphone cue is not working (no sound from headphones), and when I press the headphone cue, the cue sound is coming through the speakers.

I have the TM4 connected to my mixing desk with two TRS cables from the balanced master output.

The only other cable that is plugged in to the TM4 is the USB cable into my laptop. I do not have the power cable plugged in.

If you could let me know any suggestions to fix the problem it would be much appreciated.



  • Reloop PRO User
  • Regular Member
  • Computer: macOS 10.12
  • Firmware Version: 19
  • Reloop Product: Terminal Mix 8
  • Software: Traktor Pro
  • Software Version: 2.11.0
21 July 2017, 12:57
Is the Master OUT working ?
Try to change the Master to Front and the  Monitor to Back, Use the CueMix Knob and check if it is set to CUE !  (IN THE Traktor Software !!)