Audio problems

nvisibleman

  • Member
  • Computer: iOS
  • Reloop Product: Mixtour
  • Software: djay 2
10 August 2017, 18:12
Love how the mixtour controls the djay2 app. Where this product is rendered useless is how the audio randomly cuts out. Not my phone because I tried it with my other phone. It's somewhat maddening because the other night I was djaying, had the dance floor packed. Audio cut out, dance floor empties. When this happens I have to unplug the cord from my phone and plug it in again. I updated my iOS, and my djay2 software on both phones and it still has the same problem. Any idea how to solve this problem?

avillanuevah

  • Regular Member
  • Computer: iOS
  • Firmware Version: 1.08
  • Reloop Product: Mixtour
  • Software: djay Pro
  • Software Version: last
13 August 2017, 23:44
the same problem for me. I've reported from march 2017. No solution today

Reloop_nick

  • Administrator
  • Regular Member
  • Computer: macOS 10.12
  • Reloop Product: RMX-90DVS
  • Software: Serato DJ
  • Software Version: 1.9.6
14 August 2017, 10:38
Hello nvisbleman,

thank you for your feedback. Which Iphone do you use with the Mixtour ?
I can recommend you to turn your phone into Flightmode to optimize your settings.
You should also close other applications.

Kind regards,

Nick