Missing serial key for Virtual DJ LE with Beatmix

d0x10

  • Member
  • Computer: Mac OS 10.7
  • Reloop Product: Beatmix
  • Software: VirtualDJ LE
  • Software Version: 7.1
28 July 2017, 18:04

Hi,

Just got second hand Reloop Beatmix, installed Virtual DJ LE from reloop site, and in first start VDJ is asking Serial Number. I tried to one at the bottom of the Beatmix, but it is not correct one (RC120900039). I noticed that you direct this as software related problem to VirtualDJ and they redirect back to Reloop. Good old customer ping pong. The private seller has lost the original CD, and now I am with Beatmix without software.

My computer is Macbook, OS X 10.7.5, Virtual DJ LE version is 7.1.


Thanks  !!

Best, Jukka

Reloop_nick

  • Administrator
  • Regular Member
  • Computer: macOS 10.12
  • Reloop Product: RMX-90DVS
  • Software: Serato DJ
  • Software Version: 1.9.6
03 August 2017, 11:23
Hello Jukka,

it could be that the private seller still got an Account at Virtual DJ. Through his account he can request his Serial number.

Normally you need to check that when you are buying a second hand Beatmix. You need to ask for the Original Serial. If he don't it give to you then you did'nt bought the Software just the Hardware.  I recommend you always to check the License-key before buying it.

Best regards,

Nick